TERMS & CONDITIONS
Store Policy
Welcome to Destination Celebration, your destination for unique t-shirts and merchandise. To ensure clarity and transparency, please review our updated store policies.
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1. Ordering Process:
1.1 Product Selection: Explore our diverse collection of t-shirts and merchandise. Click on each item for detailed information.
1.2 Size Guide: Refer to our size guide to ensure the perfect fit. Sizes may vary between products, so please check the specific product's size chart.
1.3 Placing an Order: Follow the easy steps on our website to place your order. Ensure all information, including shipping address and contact details, is accurate.
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2. Order Processing and Confirmation: After making a purchase, you will receive an order confirmation email containing details of your purchase.. If you do not receive this email, kindly check your spam folder or reach out to our customer support.
3. Shipping: 3.1 Domestic Shipping Only: Presently, we provide shipping services exclusively within the United States. 3.2 Shipping Method: All orders will be shipped using ShipStation. A single shipping option is available for all orders. 3.3 Dispatch Time: Orders will be sent out as promptly as possible. It's important to note that shipping times may vary. Following a processing time of 5-7 days, items will be dispatched, and you will receive a delivery tracker via email.
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4. No Returns Policy:
We value the satisfaction of our customers and strive to ensure the quality of our products. Unfortunately, we do not accept returns or offer refunds for items unless they are damaged or defective. If you receive a damaged or defective item, please contact our customer support within 3 days of receiving your order at destinationcelebration@madyoff.com. We will promptly assist you in resolving the issue. Please note that, in the case of damaged goods, the cost of return postage will be the responsibility of the recipient. We appreciate your understanding and cooperation in these situations, as we work to provide you with a positive shopping experience
5. Quality and Care:
5.1 Product Quality: We are committed to delivering high-quality products. If you receive a defective or damaged item, please contact us within 3 days of receiving your order for assistance.
5.2 Care Instructions: Refer to the care instructions on each product to ensure longevity. Improper care may void the warranty.
6. Customer Support:
6.1 Contact Information: For any inquiries, concerns, or assistance, please contact our customer support team at destinationcelebration@madyoff.com.
6.2 Response Time: We strive to respond to all customer inquiries within 24 hours during business days.
By shopping with us, you acknowledge and agree to these store policies. We appreciate your understanding and look forward to serving you at Destination Celebration!
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FAQ
1. Q: What makes Destination Celebration t-shirts unique?
A: Our t-shirts are uniquely designed to capture the essence of each destination featured on our travel show. They're not just clothing; they're a wearable celebration of the diverse cultures and experiences we explore.
2. Q: Can I purchase t-shirts from specific destinations featured on the show?
A: Absolutely! Our shop features exclusive designs inspired by the destinations showcased on Destination Celebration. Relive the excitement of your favorite episodes with our destination-specific t-shirts, available for purchase at any time.
3. Q: Are the t-shirts available in various sizes?
A: Yes, we understand the importance of a perfect fit. Our t-shirts come in a range of sizes, and each product page includes a size guide to help you find the ideal fit for your style.
4. Q: How often do you release new t-shirt designs?
A: We release fresh designs inspired by the latest destinations featured on our show every month. Stay tuned for regular releases that capture the spirit of new celebrations.
5. Q: Do you ship internationally?
A: Currently, we only offer domestic shipping within the United States. We're working on expanding our reach to bring Destination Celebration t-shirts to fans around the world.
6. Q: Can I return or exchange a t-shirt if it doesn't fit?
A: We do not accept returns or exchanges. Please refer to our size guide before making a purchase to ensure the correct size. For defective or damaged items, contact us within 3 days of receiving your order.
7. Q: How can I stay informed about new releases and promotions?
A: Visit our website at www.destinationcelebrationshow.com and sign up for our newsletter to receive the latest updates on t-shirt releases, promotions, and exclusive offers. Join our community of celebration enthusiasts!
8. Q: What material are the shirts made of?
A: Our shirts are crafted for comfort and durability. They are pre-shrunk and made from 100% ring-spun cotton. For specific variants, please note that Ash is 99/1 cotton/polyester, Light Steel is 90/10 cotton/polyester, and Charcoal Heather and Oxford Grey are 60/40 cotton/polyester blends. We prioritize using high-quality, sustainable materials for both style and environmental responsibility.
9. Q: Can I suggest a destination for the show or a t-shirt design?
A: We love hearing from our community! Feel free to reach out to us at destinationcelebration@madyoff.com with your suggestions and ideas. Your input is invaluable to us.
10. Q: How do I contact customer support for assistance?
A: For any inquiries or assistance, please contact our customer support team at destinationcelebration@madyoff.com. We strive to respond within 24 hours during business days.
Privacy Disclaimer
Privacy Disclaimer for Destination Celebration - T-Shirt and Merchandise Store:
At Destination Celebration, we take your privacy seriously and are committed to safeguarding your personal information. Please review our privacy disclaimer to understand how we collect, use, and protect the data you provide.
1. Collection of Information:
We collect personal information, including but not limited to your name, email address, shipping address, and payment details when you make a purchase or sign up for our newsletter.
2. Use of Information:
Your information is used for order processing, shipping, and to keep you informed about our products, promotions, and updates. We do not sell, rent, or share your personal information with third parties for marketing purposes.
3. Payment Security:
All payment transactions are secure, utilizing encrypted protocols to protect your financial information. We do not store your credit card details after the transaction is complete.
4. Newsletter Subscription:
If you subscribe to our newsletter, we will use your email address to send you updates about new products, promotions, and relevant information. You can unsubscribe at any time by following the instructions in the newsletter.
5. Third-Party Services:
We may use third-party services for analytics, marketing, and payment processing. These services have their own privacy policies, and we encourage you to review them.
6. Cookies:
We use cookies to enhance your browsing experience. Cookies are small files stored on your device that help improve website functionality. You can choose to disable cookies in your browser settings.
7. Your Rights:
You have the right to access, correct, or delete your personal information. If you have any concerns or requests regarding your data, please contact us at destinationcelebration@madyoff.com.
8. Security Measures:
We employ industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction.
9. Changes to Privacy Disclaimer:
We may update our privacy disclaimer to reflect changes in our practices. Check this page periodically for the latest information.
By using our website and making purchases, you agree to the terms outlined in this privacy disclaimer. If you have any questions or concerns, please contact us at destinationcelebration@madyoff.com. Thank you for trusting Destination Celebration with your information.
Return Policy
Return Policy for Destination Celebration - T-Shirt and Merchandise Store:
At Destination Celebration, we want to ensure your satisfaction with our products. Please review our return policy for information on the procedures and guidelines for returns.
1. Eligibility for Returns:
We accept returns only for damaged or defective items. Items must be unused, unwashed, and in their original condition, with all tags and packaging intact.
2. Damaged or Defective Items:
If you receive a damaged or defective item, please contact us within 3 days of receiving your order at destinationcelebration@madyoff.com. Provide photos of the damaged or defective item, and we will assist you in resolving the issue.
3. Return Process:
We value the satisfaction of our customers and strive to ensure the quality of our products. Unfortunately, we do not accept returns or offer refunds for items unless they are damaged or defective. If you receive a damaged or defective item, please contact our customer support within 3 days of receiving your order at destinationcelebration@madyoff.com. We will promptly assist you in resolving the issue. In the case of damaged goods, we will arrange for an exchange at your expense. We appreciate your understanding and cooperation in these situations, as we work to provide you with a positive shopping experience.
4. Contact Information:
For any inquiries or assistance regarding returns, please contact our customer support team at destinationcelebration@madyoff.com. We aim to respond within 24 hours during business days.
By making a purchase with Destination Celebration, you agree to abide by our return policy. We appreciate your understanding and hope to provide you with a positive shopping experience.
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